Registration Information

Welcome to Empower Credit Union's Online Banking. It's easy, convenient and gives you more control over your accounts to get the financial information you need whenever you need it.

You'll have access to all your deposit accounts - checking, savings, CDs - under your social security number. You can look up current balances, observe account activity including ATM withdrawals, debit card purchases, and see when checks have cleared. It's great information to have, in case you forgot to write something down. You can also transfer money between accounts to cover the check you just wrote.

In addition, your current mortgage, home equity or consumer loan balances will be displayed. Plus, you can make loan payments or transfer money from your Home Equity Line of Credit to your checking or savings account for convenient access.

Online Banking is available free for Empower Credit Union members - 24-hours a day, 7 days a week from any location in the world with Internet access.

Frequently Asked Questions

How does Online Banking work?

All you need is a PC with Internet access and any Empower Credit Union deposit account (checking, savings, or CD). Once you register using your social security number, all of your accounts that already use that number will be available online. You can be anywhere in the world with Internet PC access and get your account information. Account balances are "real-time" meaning they can be updated frequently during the day. Account transaction details (withdrawals, checks, deposits) update once per business day. You can see which checks have cleared, ATM, or Debit Card activity, transfer funds, and more. And it's free for Credit Union customers.

How Safe/Secure is my account information?

Extremely safe. There are eight layers of security built in to Online Banking system, all designed to protect your personal and account information. They include your password, secure browsers and servers, SSL protocol, 128-bit encryption, cryptography and special firewalls. For more information, please see our special page on security.

What are the computer requirements?

You can use any PC or Mac with a modem, secure Web browser and Internet provider. For improved speeds, we recommend Pentium class processor with a 28k, 33k, or 56k speed modem.

What Internet Browsers can I use?

To ensure proper security, all Internet browsers must use 128-bit SSL security. Recommended browsers include:

  PC (Windows) Mac
Netscape

Navigator 4.08 or higher (excluding Netscape 4.5)

Communicator 4.08 or higher (excluding Netscape 4.5)

Navigator 4.08 or higher (excluding Netscape 4.5)

Communicator 4.08 or higher (excluding Netscape 4.5)

Microsoft Internet Explorer (IE) Internet Explorer 4.01 or higher Internet Explorer 4.51 or higher
America Online (AOL)

AOL 4.0 or higher with the native or stand alone Internet Explorer 4.01 or higher

AOL 4.0 or higher with the stand alone Netscape 4.08 or higher (excluding Netscape 4.5)

AOL 4.0 or higher with Internet Explorer 4.51 or higher.

AOL 4.0 or higher with the stand alone Netscape 4.08 or higher (excluding Netscape 4.5)

Always remember to protect your password. It's your first line of defense against unwanted access to your accounts.

To ensure a continued smooth experience while banking online, it is recommended that you update your browser to the most current version. You can download current browsers by clicking on the Microsoft or Netscape buttons below.

Can I access my account only from home?

No. Anywhere you have Internet access will work, whether it's at the office, summer/winter home, or even your car. That's the advantage of Online Banking through the Internet, rather than requiring special software that must be on your PC.

Is Online Banking free?

Yes, and it saves you money too.

How private is the information I provide?

More private than any other transaction you can perform. You can view information in the privacy of your home assured that no one else can see or access your account. We've taken many extra security precautions to provide exceptional privacy and safety, as noted above. Although "cookies" are necessary for enhanced security of the system, Empower will not use or access that information for any other purpose. Also, Empower will not sell information about you or your accounts to any other company.

Account Access

Can I make a deposit online?

You can make deposits by transferring money between Empower accounts. You would need to use one of the following: Empower Credit Union's office; Automated Teller Machine (ATM); U. S. Mail; WEPCO interoffice mail (checks only, no cash please). Also, if applicable, you can arrange for direct deposit or an Automated Clearing House (ACH) deposit from a non-Empower account into your Empower account.

Can I open a new account online?

You can visit Empower, in some cases, open your account using the phone or mail. At some future date, we expect to be able to open accounts online as the technology develops.

Can I make loan payments?

Yes. It's easy to transfer money from your checking or savings to make your consumer or home equity loan payment. There's no need to wonder if the mail will make it to the credit union on time.

Sign Me Up

How do I register?

You register online for immediate access to your accounts.

Click here for Empower Online Banking first time registration

More questions?

Email / or call 414-221-3528.